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Marlene Santos’

FPL last-minute gotcha on $1.2 billion rate hike opponents

Friday, October 23rd, 2009 by Dara Kam

The Public Service Commission and opponents of Florida Power & Light Co.’s proposed $1.2 billion rate hike grilled the utility’s officials about stacking the deck at customer service hearings throughout the day and into the evening yesterday.

FPL Customer Service VP Marlene Santos conceded that the Juno Beach-based utility methodically rounded up dozens of commercial customers – many of whom were recipients of FPL’s charitable gifts – to attend the hearings to tell regulators how great FPL is and that the company deserves the boost.

But just before the hearing ended around 7:30 p.m., FPL lawyers produced documents showing that their opponents employed the same tactics.

Acting Chairwoman Lisa Edgar allowed the last-minute filings over the objections of rate hike opponents.

“We urge you to attend the hearing in your area and speak out against FPL’s requests,” read a June e-mail from the Florida Retail Federation to its members. AARP’s Florida director urged the same of that group’s members in an August article on the group’s Web site.

Today’s hearing kicked off on time at 9:30 but it’s unclear if it will finish up on time late this evening as scheduled.

(more…)

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