Elections chief Bucher: ‘This is not a human error’by George Bennett | March 20th, 2012
But in the home of the 2000 “butterfly ballot,” does the fact that erroneous results went undetected for nearly six days in an election with fewer than 6,000 voters carry implications for the November presidential election?
Elections Supervisor Susan Bucher characterized the problem as an isolated and unprecedented software glitch that was detected and corrected using routine audit procedures. She said no one in her office is to blame — and she took exception to questions about whether voters might question her office’s ability to deliver accurate results in the future.
“This is not a human error. This is a computer-generated error, one that is on a computer system that is tested and certified by the state of Florida,” Bucher told reporters.
When WPEC Channel 12 reporter Al Pefley asked Bucher if she is worried that “many people don’t have confidence that you can get this right,” Bucher replied: “I’m not going to answer your question.”
After Pefley persisted that she is the supervisor of elections, Bucher said:
“I am the supervisor of elections and I just explained what happened. And so I’m hopeful that people will hear the real story and not one that is generated by the media and they will understand that it is a software error. We have the engineers at the home office of Dominion (vendor Dominion Voting Systems) looking into it. They’ve just received the file and they will provide us with some background and some updates so that we will be able to test the upgraded software and make sure that these kinds of errors do not exist within the body of the software.
“This in no way is a human error. This is a software error. We’ve used the software since 2007 and this has never happened in Palm Beach County.”
After answering some other questions from reporters, Pefley tried again to get Bucher to address the larger confidence question.
“I explained to you what happened,” Bucher said, ending the interview and walking back to the tabulating area.