The Palm Beach Post
Across Florida
What's happening on other political blogs?


McCollum releases first round of BlackBerry PIN messages

by Michael C. Bender | September 22nd, 2009

3718830299_d3f6d1e23dThe first set of BlackBerry PIN messages collected as public records by Attorney General Bill McCollum’s office shows, well, not much other than the technology exists to retain and distribute the messages.

Of the first 20 messages since McCollum’s announcement last week, all are benign, like this one sent to McCollum’s Legislative Affairs Director Kimberly Case the same day as the press conference asking, “Why did the AG do that today?” with a subject, “PINs.” Case replied a few minutes later, “Call me.”

McCollum is the first state official to retain PIN messages that pass through his office’s computer server, similar to the way e-mail messages are recorded. PIN messages are electronic exchanges between BlackBerrys, similar to the way a text is sent between phone numbers or an e-mail is sent between e-mail addresses.

Gov. Charlie Crist initially said he would also start retaining those messages in his office, but decided instead to turn off the PIN and text function on his office BlackBerrys and encourage staffers to send e-mails, which are easier for public records officials to handle. More than a dozen state departments have followed Crist’s lead.

McCollum’s office said the 20 PIN messages obtained by The Palm Beach Post was the first time it has handed over PINs as part of a public records request.

Deputy Chief of Staff Bill Stewart said the process of turning around the PINs was fairly slow, but painless. The office dumped the electronic messages into a spreadsheet and created a function to clean up useless code. The office also had to match employees with the PINs, an acronym that stands for the BlackBerry’s “personal identification number.”

Stewart said the amount of time it took to release the messages (about two days — which is actually pretty good compared to the time it takes the legislature or state agencies to turn around e-mail requests) will probably decrease as more public record requests are fulfilled.

Once messages were identified as belonging to a specific staffer, that employee was asked to sift through the messages and mark which qualified as public records — generally, any that pertain to state business. Stewart said the office’s public records specialist also checked the messages.

Tags: , , ,

4 Responses to “McCollum releases first round of BlackBerry PIN messages”

  1. Attorney General Releases Boring Messages « PoliticsFLA Says:

    [...] McCollum releases first round of BlackBerry PIN messages [Palm Beach Post] [...]

  2. Robert Gowans Says:

    Instead of dumping the data into excel, cleaning it up and then matching PINs to individuals, they should just a product like Retain for BlackBerry (www.retainarchiving.com) which would reduce the turnaround from days to hours, if not minutes.

    As well as speeding up the turnaround time, this would also save the taxpayer money by avoiding unnecessary administrative effort.

  3. Robert Gowans Says:

    Here’s a link the BlackBerry archiving mentioned in the previous comment:

    Retain for BlackBerry Archiving

  4. Mitch Lauer Says:

    We find that many organisations today make the assumption that PIN/SMS text messages are untraceable. Clearly this was the case for Mr. McCollum.

    We also meet many organizations that take a similar approach to Mr. McCollum’s office by moving the data into a spreadsheet. This may seem simple. These same organizations over time discover that there is a huge amount of redundant information and all of this becomes very complex in terms of forensics or discovery.

    Data on a spreadsheet can be deleted and changed. Data delivered by Retain for BlackBerry cannot. It is WORM compliant.

    When these organisations install Retain for BlackBerry they discover that with a minimal effort they will capture and archive this information with little or no management.

    Further they can deliver all the data for PIN, SMS and even phone usage directly into their email archive where they are already conducting forensics for public records requests.

    Mr. McCollum would now be able to allow his people to use PIN.

Campaign coverage on social media



Follow Andrew
on Twitter



More Florida politics tweets
Election 2012 Videos
Categories
Special Reports
Where's the money? Use The Post's interactive database of who wants and who's getting federal dollars.
Stimulus Tracker | Interactive Map

fl_senate_districtsUse these interactive graphics to find and contact Palm Beach County and Treasure Coast legislators.
House | Senate | Congress

fallenheroesSee the faces and find the names of Florida's fallen heroes in Iraq and Afghanistan.
War dead database | Photos

Archives